Returns & Exchanges

At Previous, we prioritize your health and satisfaction with every bite. Due to the perishable nature of our food products, we offer a 14-day window for returns on non-perishable items and dedicated support for any quality-related concerns.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of why you wish to return the item.

• 2.
  Verify Product Condition

  Ensure the product is unopened, in its original packaging, and has been stored according to the label instructions.

• 3.
  Ship the Item

  Use the provided prepaid shipping label to send the product back to our quality control facility for inspection.

• 4.
  Receive Refund or Replacement

  Once your return is processed, we will issue a full refund to your original payment method or ship a fresh replacement immediately.